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The Wonders of Automated Text-Messaging Systems

The Wonders of Automated Text-Messaging Systems

The Wonders of Automated Text-Messaging Systems.

Background: digital patient engagement platforms are designed to improve the efficacy of the perioperative surgical home, but the currently available solutions have shown low patient and provider adoption. The purpose of this study was to evaluate the effectiveness of a text messaging (Short Message Service [SMS]) bot with respect to patient engagement following joint replacement procedures in a randomized clinical trial.

How Hospitals Increase Revenue In the Covid-19 Era

How Hospitals Increase Revenue In the Covid-19 Era

How Hospitals Increase Revenue In the Covid-19 Era.

Hospitals are in a bind. As the shift toward value-based contracts intensifies, revenue cycle operations are becoming increasingly complex. Payers are exploring new ways to quantify value as it relates to reimbursement, which puts additional pressure on hospitals to provide documentation to support claims. Even positive developments such as lower unemployment have led to higher labor costs.